To obtain service or calibration for your BOT-3000 or 3000E Digital Tribometer, please send us your unit with all accessories in the shipping case, and indicate any issues you may be experiencing with the device, as well as any optional features you would like to have installed while being serviced.
Also, complete contact information, "ship to" and "bill to" information (with phone numbers) should be included. Failure to do so may delay your service.
Regan Scientific Instruments can update your BOT-3000 to the latest configuration if desired, however you must indicate this desire in writing.
We reserve the right to deny service to any person, company, or organization not in good financial standing.
Our shipping address is: Regan Scientific Instruments Inc. 901 S. Kimball Ave. Southlake, TX 76092 USA